FAQ
Answers to all your questions about ta71
From account verification to deposits, withdrawals and security — find detailed answers to the most frequently asked questions from ta71's Bangladeshi players on this page.
Whether you are just starting out at ta71 or run into an issue while playing, this FAQ page is your first stop. It covers five sections — customer support, account verification, account security, deposits and withdrawals — with straightforward answers to more than 20 questions. If you do not find your answer, contact us via live chat or email — support is available 24 hours a day, 7 days a week.
Customer Support
Support Service
ta71 offers two support channels — 24/7 live chat and email. You can reach live chat after logging into the site. To contact via email, write to [email protected]. Support is available in both Bengali and English.
Before contacting the support team, have your registered phone number or email, a brief description of the issue, and where applicable, the transaction date and amount ready. If you have screenshots, attaching them to your email will help resolve the issue faster.
Yes, absolutely. ta71 support is available seven days a week, twenty-four hours a day. You can reach us via live chat or email even on holidays or late at night.
Yes. ta71's support team responds in Bengali and English — both languages. This has been set up with Bangladeshi players in mind, so feel free to ask your questions in your own language.
When sending an email to [email protected], briefly describe the type of issue in the subject line (for example: "Withdrawal Pending", "Login Issue"). In the body of the email, include your registered phone number and a detailed description of the problem. Attaching relevant screenshots will help resolve things faster.
Verification & Documents
Identity Verification
ta71 may ask you to verify your identity when you make your first withdrawal request, or if any unusual activity is detected on your account. This is done to ensure your account's security, so no one else can withdraw money in your name.
A National ID card (NID) is the most widely accepted document. A passport or driving licence can also be submitted. If the photo of the document is clear, all four corners are visible, and it has not expired, verification will be completed quickly.
Verification is an essential part of account security. It confirms that you are the true owner of the account. It helps prevent fraud and unauthorised withdrawals, and maintains a secure gaming environment.
Yes. ta71 uses SSL encryption, so the documents you submit are stored in an encrypted and secure state. No information is shared with third parties — read our privacy policy for more details.
If verification is rejected, you will usually be informed of the reason — for example, the image is blurry or part of the document is cut off. In that case, take a clear and complete photo and submit it again. If the problem persists, email [email protected] or get help via live chat.
Stay Safe
Account Security
ta71 uses SSL (Secure Socket Layer) encryption technology. This means all data exchanged between your browser and the server — including passwords and payment details — is fully encrypted and cannot be read by third parties.
If you think your account has been compromised, change your password immediately and email [email protected] or notify us directly via live chat. The team will review your account quickly and take the necessary steps.
Always confirm the ta71.lat domain in your browser's address bar and check that the connection is HTTPS. Do not access the site through unknown links. If any site asks for your password or payment details via email, that is phishing — ta71 never requests information that way.
Never give your bKash, Nagad, Rocket or Upay PIN or OTP to anyone — no organisation, including ta71, will ever ask for this information. If someone does ask, it is a fraud attempt. Hang up immediately.
Use a password of at least 12 characters that mixes upper and lower case letters, numbers, and special characters (!, @, # etc.). Keep a unique password for ta71 — do not reuse a password you use on other sites.
Deposits
Deposit
The minimum deposit amount at ta71 is ৳500. This applies equally to all payment methods — bKash, Nagad, Rocket and Upay. From this amount you can start taking advantage of the welcome bonus and other offers.
Log in to ta71, go to the deposit section and select bKash. Follow the instructions shown and make the payment from the bKash app. Once the payment is complete, save the transaction ID. If there is an issue, contact the support team with that ID.
Deposits are usually added to your account within a few minutes. If it has not been credited after some time, contact us via live chat or at [email protected] with a screenshot or reference number of the transaction. The issue will be looked into and resolved promptly.
ta71 does not charge any deposit fee of its own. However, your mobile wallet (bKash, Nagad, Rocket or Upay) may charge a small transaction fee according to their own terms. There are no extra charges from ta71's side.
Yes. You can deposit money at ta71 using four methods — bKash, Nagad, Rocket and Upay. Rocket is the mobile wallet of Dutch-Bangla Bank. The minimum deposit is ৳500 for all methods and the process is similar for each.
Withdrawals
Withdrawal
The minimum withdrawal amount at ta71 is ৳800. Withdrawal requests below this amount cannot be processed. This rule applies to all payment methods — bKash, Nagad, Rocket and Upay.
Once the request is approved, the money usually reaches your mobile wallet within 1 hour. If your identity verification is already complete, this time may be even shorter.
No. At ta71, the withdrawal process runs 24/7. Whether it's night or a public holiday — requests are completed within the normal timeframe. If there is an unusual delay, let us know via live chat.
"Pending" means your request has been received and is being processed. If it stays pending for more than 1 hour, contact us via live chat or at [email protected] with your transaction details. If your identity has not been verified, that may also be causing the delay.
Yes. For the welcome bonus, you must complete 15x wagering on the bonus amount. Example: if you receive a ৳1,000 bonus, you must place a total of ৳15,000 in bets before withdrawing. Wagering is calculated on the bonus amount only, not added to the deposit amount.
Still have questions?
Our support team is always ready — reach us through any of the channels below for any issue.
24/7 Live Chat — log in to the site to get started
Support is available in both Bengali and English.